I just wanted to do a quick update. Today I learned that one of my favorite customers died last night. She considered the store manager, assistant manager, another keyholder and I friends. Her one daughter and her sometimes called us family. This customer knew how hard it can be to work in a store with little help and pay definitely not equal to the people who make the things that we sell. We in retail get little thanks from customers, sometimes friends and family too, so when one goes out of their way to make you, the retail clerk, feel appreciated it makes one's heart glad.
She will definitely be missed because of how she treated us with respect, understanding, and love. She would go in streaks with how much she had available to spend, but would shop with us when she could. There are customers who would routinely spend more than her and her family, but her whole family always thanked us for taking time to talk to them, to give them words of encouragement or when we would try to find interesting new books or authors for them to try.
It's not always about the money. It's mostly about respect and feeling appreciated.
JANET YOU WILL BE MISSED AND YOU WILL BE THOUGHT OF!!!
She will definitely be missed because of how she treated us with respect, understanding, and love. She would go in streaks with how much she had available to spend, but would shop with us when she could. There are customers who would routinely spend more than her and her family, but her whole family always thanked us for taking time to talk to them, to give them words of encouragement or when we would try to find interesting new books or authors for them to try.
It's not always about the money. It's mostly about respect and feeling appreciated.
JANET YOU WILL BE MISSED AND YOU WILL BE THOUGHT OF!!!
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